Kyocera E4831 DuraXA Equip Unlocked (Camera) | Waterproof, Drop Proof, and HazLoc Certified

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  • Brand: Kyocera
  • Estimated Delivery: 5 business days**
  • UPC:
  • Manufacturer's Warranty: 2-year
  • Contents: (1) Device, (1) Removable LiIon battery; (1) AC Adapter, (1) USB Type-C Cable (1) Quick Start Guide

    

About DuraXA Equip Unlocked

  • RUGGED Survives the Elements - Temperature Extremes, Blowing Rain, Salt Fog, Humidity, Freeze-Thaw and Icing/Freezing Rain, Water Submersion, and Dust

  • DURABLE Withstands Drop, Shock, and Vibration

  • CERTIFIED Protection in Hazardous Locations 

More than just a basic phone – DuraXA Equip is designed rugged to keep up with whatever you throw it's way! Engineered to survive drops and water immmersion, this rugged device provides clear communication in noisy environments, and is the ideal solution for both personal and business use when a basic phone is what fits your needs.

Built to last, DuraXA Equip is engineered with Japanese precision and backed by a Standard 2-year Manufacturer's Warranty. Designed with chamfered corners for superior grippability, and built extremely rugged, DuraXA Equip is a reliable solution for every day use, on the jobsite, in the field, in a warehouse, or in classified hazardous work environments. Rated IP68 dust and waterproof2, drop-proof up to 1.5m (5 ft) onto concrete, MIL-STD-810H protected, and Hazardous Location Non-Incendive Class I, Division 2, Group A-D, T41

Loud & Clear!  4G Voice-over-LTE (VoLTE) cellular calling with HD voice, DuraXA Equip is designed PTT-capable for communication over cellular or Wi-Fi and even with your LMR network4. Dual, front-facing loud speakers and dual-mic noise cancellation provides crystal clear sound allowing you to clearly hear and be heard even in noisy environments. Wireless Priority Service with cMPS; Real-Time Text (RTT) support, ensure you stay connected whatever your communications needs may be.

Compact & Customizable!  DuraXA Equip's customizable main menu allows you to set frequently used applications for quick access, and the ablility to enlarge fonts ensuring readability. Multiple programmable keys allow you to customize the phone for your specific needs.

Dependable! Easily power through your day with a removable lithium ion battery and multiple charging options via USB-C or charging contacts on back of the device. Optimize battery usage and extend battery life with Eco Mode and Battery Care Mode. For those days when you are unable to recharge, carry a charged spare battery which can be easily replaced by removing the back cover with a coin or screwdriver.

-  Large font and clear display provide superior readability
-  Large, tactile, glove-friendly keypad and buttons allow easy accessability
-  Loud, dual front speakers (100+dB) and dual mic noise cancelling microphones and
   HD Voice over cellular allows clear audio even in the noisiest environments
-  Multiple programmable keys provide quick access to frequently used applications,
   speaker key, call list key and 4-way navigation keys.
-  Business customers can manage and restrict device features on employee's phones
   with Device Control
-  Easily cleaned and sanitized


Pair DuraXA Equip with a combination of accessories and applications to customize for your specific needs.

DuraXA Equip Unlocked is intended for use in the United States. Although capable of working on most networks, contact your service provider prior to purchase to confirm compatibility. Please see Service Provider Compatibility section below for more information.

Service Provider SIM Cards are required for operation (not included with this phone).

1. Device may not perform as tested in all conditions. Test performed in a controlled environment.

2. Certified waterproof to a depth of 6.5’ (2m) for 30 minutes.

3. Ensure all ports and covers are properly sealed, with no foreign objects obstructing the seals, to maintain waterproof capability. The phone should never be used under water with a broken or open SIM/MicroSD slot cover. Avoid using your phone in saltwater as it is highly corrosive and can damage internal components and degrade the audio performance over time. Always rinse your phone in fresh water immediately after using it underwater. 

4. Subscription required, additional fees may apply.

Features

Rugged, Reliable Design Tested to withstand drops, dust, water and more, the MIL-STD-810H and HazLoc certified DuraXA Equip can withstand relentless pounding, pressure and force and is ideal for harsh environments such as warehouses, production facilities, public safety and anywhere durability is needed.

Loud & Clear Audio DuraXA Equip's dual 100dB+ front facing loud speakers and dual mic with noise cancellation provides clear communication in noisy environments.

All Day Power The removable 1770mAh Lithium Ion (Li-Ion) battery lasts throughout the day, and can be charged using the fast USB-C or rear charging contacts for use in drop-in cradles. For days when extra power is needed the battery is easily replaced with a charged spare battery.

Productivity & Connectivity  Built for seamless communication, DuraXA Equip is Push-to-Talk (PTT) capable with crystal clear communication via cellular HD voice calling. For safe and hands-free experience, use the Car Kit Power On/Off Mode to easily turn the device on or off with the ignition when a compatible vehicle cradle is installed.

Value-Add Solutions  Kyocera provides comprehensive post-sale services such as Device Control and Custom Provisioning to effectively manage fleet device life cycles through device provisioning, lockdown, powerful device management solutions, and flexible choices for repair and replacement. Our Solutions Team and extensive network of business application providers work closely with customers to identify an advantageous mobility path to solve unique challenges. Kyocera empowers businesses to navigate the evolving landscape of mobile technology, ensuring optimal performance and addressing specific operational needs.

Use the button below to contact us for additional information about Device Control and Custom Provisioning.
 Contact Us


Camera:  5MP auto-focus with LED Flash and video
Display:  Main: 2.6" QVGA TFT (240 x 320 px); Sub: 1.08" Monochrome OLED (102 x 90px)
Programmable Buttons & Keys:  Speaker, Call List and Navigation Keys
Battery:  Removable 1770mAh Lithium Ion (Li-Ion)
Talk Time:  Up to 9.5 hours based on user settings, feature use and network
Standby:  Up to 16.6 days (398 hours) based on user settings, feature use and network
Operating System:  AOSP (Proprietary)
Processor:  QM215 1.2GHz Quad-Core A53, 64-bit CPU
Memory:  16GB ROM/2GB RAM, microSDXc card slot up to 512GB
External Memory: MicroSDXC card up to 512GB (memory card sold separately)

SIM Type:  Nano (not included, sold separately)
Connectivity: 
    LTE (CAT 4) B2, B4, B5, B12, B14, B66
    UMTS B1, B2, B4, B5
    Wi-Fi 802.11 a/b/g/n/r/k (2.4GHz & 5GHz)
    Bluetooth v4.2+LE/EDR
    High-speed USB 3.1 Type-C  
Location Access: 
    Assisted GPS: Control Plane (VoLTE E911E only)
    Standalone: GPS/GLONASS
Dimension/Weight: 4.36" x 2.22" x 1.07"  / 6.8 oz 
IP Rating:  IP68 dust and Waterproof (6.5 feet for 30 minutes) 
HazLoc:  Non-Incendive Class I, Division 2, Group A-D; T4 
Operating Temperature:  -4° F to 140° F (-20° C to 60° C)
Storage Temperature:
    Less than one month:  -4° F to 140° F (-20° C to 60° C)
    More than one month:  -4° F to 113° F (-20° C to 45° C)
Humidity: 95% non-condensingHearing Aid Compatibility (HAC) Rating:  M4/T4


[IMPORTANT] 
  • Please check to see if your service provider's network modes (e.g. 4G LTE) and bands work with this device before you buy. If you're not sure, we recommend consulting with your Service Provider's Customer Service before buying.

  • **Estimated Delivery may require additional time for larger orders dependent on in-stock inventory.

  • Review our RETURN POLICY

FCC ID:  V65E4830
Model:  E4831
Country of Origin:  Japan

TECHNICAL SPECIFICATIONS
Dimension / Weight / Color 
4.36” (H) x 2.22” (W) x 1.07” (D) (110.8 x 56.4 x 27.3 mm)
6.8 ounces (192 grams) 
        Black
Talk Time:  9.5 hours1
Standby Time:  16.6 days1
Battery Type:  1770mAh removable Lithium ion (Li-ion)
Display:  Main: 2.6" QVGA TFT (240 x 320); Sub: 1.08" Monochrome OLED (102 x 90)
Camera:  5MP auto-focus with LED Flash and video
Programmable Buttons & Keys: Programmable side keys, Speaker, Call List and Navigation Keys
Operating System:  AOSP (Proprietary)
Processor:  QM215 1.2GHz Quad-Core A53, 64-bit CPU
Memory:  16GB ROM/2GB RAM, microSDXc card slot up to 512GB
External Memory: MicroSDXC card up to 512GB (memory card sold separately)
SIM Type:  Nano/4FF Size (not included, must be purchased separately)
Connectivity: 
    LTE (CAT 4) B2, B4, B5, B12, B14, B66
    UMTS B1, B2, B4, B5
    Wi-Fi 802.11 a/b/g/n/r/k (2.4GHz & 5GHz)
    Bluetooth v4.2+LE/EDR
    High-speed USB 3.1 Type-C 

Location Access: 
    Assisted GPS: Control Plane (VoLTE E911E only)
    Standalone: GPS/GLONASS
Hearing Aid Compatibility (HAC) Rating:  M4/T4

USER ENVIRONMENT CHARACTERISTICS
Durability:
        MIL-STD-810H:  Blowing dust & sand/vibration/transit drop from 5 feet (1.5 meters)/functional shock/salt fog/solar radiation/humidity/temperature extremes/thermal shock/
        high altitude/icing and freezing rain/blowing rain
        IP Rating:  IP68 dust and Waterproof(6.5 feet for 30 minutes) 
        Protection in Hazardous Locations: Non-Incendive, Class I, Division 2, Group A-D, T4

Operating Temperature:  -4° F to 140° F (-20° C to 60° C)
Storage Temperature:
        Less than one month:  -4° F to 140° F (-20° C to 60° C)
        More than one month:  -4° F to 113° F (-20° C to 45° C)
Humidity:  95% non-condensing



Footnotes:

1. Talk and standby performance may vary based on user settings, feature use, and network.

2. Certified waterproof for up to 6.5 feet (2 meters) for 30 minutes. Before immersing your phone in water, make sure all ports and covers are properly seated, with no foreign objects
obstructing the seals, to maintain the waterproof capability. The phone should never be used under water with a broken or open SIM/microSD slot cover (located under battery cover).
If your phone gets wet:
        • Water in the phone’s open microphone and speaker ports may affect outbound audio quality and speaker performance. These are temporary conditions and will subside once the phone is dry.
        • Dry your phone with a clean cloth before charging.

Avoid using your phone in saltwater. It is highly corrosive and can damage internal components and degrade the audio performance over time. Always rinse your phone in fresh water immediately after using it underwater.

Will DuraXA Equip Unlocked work on my Service Providers’ network?

The compatibility of an unlocked device with a service provider’s network is a spectrum rather than a black and white distinction. Devices will often work on a network but perform sub-optimally due to limited compatibility. Our devices support most network bands of most service providers (see Specifications section). However, due to the service providers’ access restriction policies, as well as knowledge of a specific device’s compatibility, there is a possibility that the service provider’s network may not be available.

Compatible (YES)                    
AT&T
Boost Mobile 
(Note: Must notify carrier of new device IMEI if swapping SIM card, see instructions below)       
Cricket                                
Metro  (Note: Must notify carrier of new device IMEI if swapping SIM card, see instructions below) 
Mint Mobile (Note: Pre-Activated SIM card only)
T-Mobile
UScellular
     
              
Not Compatible (NO)
Verizon / Visible        
Outside U.S.             

Please check to see if your service provider’s network modes (e.g. 4G LTE) and bands work with this device before you buy. If you're not sure, we recommend that you consult with your service provider’s customer service team before buying.

[IMPORTANT] The device may restart to complete the activation process.
 
SIM Swap Steps:
1. If the service provider doesn’t recognize the DuraXA Equip device for new activation, you will need a SIM card that is already network-activated (programmed) from a previous device.
2. Before using the DuraXA Equip, activate your SIM card on another approved device for making calls, text messaging, and data connections on the network.
3. After completing the activation, remove the SIM card and insert it into the DuraXA Equip to start using device.


[Note 1] If your unlocked device fails to work after inserting the SIM card, please contact your service provider and notify them that you have swapped the SIM card to a new device and provide them with the IMEI of the Unlocked DuraXA Equip. 

[Note 2] If the device continues to fail, check with your service provider to check if your SIM card is already tied to another device (such as when under a contract). If it is, request that your service provider untie the previous device from your SIM card so that it may be used on your unlocked device. Repeat steps 2 and 3 to complete activation.


How do I find my IMEI on the DuraXA Equip:

1. Physical Label: Remove the battery cover and battery and note the 15-digit IMEI.
2. User Menu Display: Menu>(9)Settings&Tools>(1) Settings>(8)About Phone>(5)IMEI – 15 digit IMEI displayed.
3. USSD Code Display: From the phone dialer enter *#06#. The first 15-digits are the IMEI followed by a forward slash and a 2-digit checksum (not used for activations).



What is the best way to clean the device?  Your DuraXA Equip device can be safely cleaned with mild soap and water. It can also be disinfected with 70% isopropyl alcohol.

Made in Japan 

Manufacturer’s Warranty
Kyocera International, Inc. (“KYOCERA”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from an authorized supplier. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product.

This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. KYOCERA shall, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality, and which will include the KYOCERA standard default software) if found by KYOCERA to be defective in material or workmanship, or if KYOCERA determines that it is unable to repair or replace such Product, KYOCERA shall refund the purchase price for such Product, provided that the subject Product (i) is returned, with transportation prepaid, to a KYOCERA authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period (“Proof of Purchase”). After the one year warranty period, you must pay all shipping, parts, and labor charges. This limited warranty does not cover and is void with respect to the following: (i) Products which have been improperly installed, repaired, maintained, or modified (including the antenna); (ii) Products which have been subjected to misuse (including Products used in conjunction with hardware electrically or mechanically incompatible or Products used with software, accessories, goods, or ancillary or peripheral equipment not supplied or expressly authorized by KYOCERA for use), abuse, accident, physical damage, abnormal use or operation, improper handling or storage, neglect, exposure to fire, water (except for Product certified for protection against water; see the Kyocera product website for details on your Product), or excessive moisture or dampness, or extreme changes in climate or temperature; (iii) Products operated outside published maximum ratings; (iv) cosmetic damage; (v) Products on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) customer instruction; (vii) cost of installation, setup, removal or reinstallation; (viii) signal reception problems (unless caused by defect in material or workmanship); (ix) damage the result of fire, flood, acts of God, or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate, including damage caused by mishandling and blown fuses; (x) consumables (such as memory cards, fuses, etc.); (xi) third party software or applications, data and equipment not originally supplied with the Product; (xii) any Product in which the software has not been updated to the current version; (xiii) any Product in which the operating system has been unlocked (allowing installation of a third party operating system); or (xiv) any Products which have been opened, repaired, modified, or altered by anyone other than KYOCERA or a KYOCERA authorized service center, (xv) Product customization and configuration by KYOCERA as a part of service. Before returning any Product for service, be sure to back up data and remove any confidential, proprietary, or personal information from the Product. KYOCERA is not responsible for damage to or loss of any software, applications, data, setting, customization, configuration or removable storage media.

USE ONLY APPROVED ACCESSORIES WITH KYOCERA TABLETS. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE TABLET WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE TABLET.

KYOCERA, ITS PARENT COMPANY AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT), OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”. 

KYOCERA MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.

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